Communications Skills Training

Understanding people to influence performance is our cornerstone principle.

Human Interaction’s fundamental philosophy is that human to human interactions are powerful.

Our strength & value comes in designing and facilitating our face to face workshops. We believe online courses never manage to recreate the interaction and engagement of a structured workshop environment. Not only do people benefit from the presence of a trainer/facilitator, they also learn from their peers who offer their own perspective and understanding of the material. The personal element of face-to-face training, and the benefit it offers to interaction and engagement, cannot be overstated.

How do we create this interaction and engagement? We utilise proven methodologies such as Accelerated Learning and Adult Learning to embed all the learning in our workshops.

We are a boutique firm offering opportunities for companies to develop effective interpersonal communication skills within their teams and their leadership groups. We design and deliver bespoke training and coaching programs helping people become great communicators, unlocking potential, inspiring possibilities and activating change.

Our Hubs offer specific training options:

Capability Hub – perfect for unlocking potential

If you are part of a team, The Capability Hub is for you. It is a great place to learn communications skills and gain effective tools that you can us when approaching change and building resilience within yourself

Leadership Hub – helps activate and navigate change in teams, through effective leadership communication

If you are running a team, then the Leadership Hub is for you. You will receive all the tools and learn the necessary skills to enable you to positively influence team dynamics, lead your team through the process of change, engage with difficult conversations in a healthy way and coach you team members to become effective communicators.

Maximising every human interaction in an organisation improves employee engagement, builds stronger teams, increases sales, positively enhances company culture and produces amazing customer experiences.
For a FREE 15 minute communication assessment, call us today on 02 8279 6955 or email us at
Which Hub is right for you

Our Capability Hub - Unlock Potential

The key to effective communication is to understand your own communication style first. Once you are aware of your own style you will better understand others and be able to be more flexible in the way your communicate. We us DiSC as a tool in our wokshops to ascertain your style. Learn how to communicate more effectively with others.

Change is the one thing you can be certain of in an organisation. Some handle it and even thrive on it, whilst others can become quite anxious about it. Learn how to question the barriers of change and build your resilience in the ever-changing world of business.

Our Leadership Hub - Activate Change

The way a team connects and communicates will have a major effect on productivity and therefore profitability. Learn communicate more effectively as a team and discover how to handle robust discussions in the workplace.

Coaching staff is one the most powerful skills a leader can have. Whether you are coaching for performance or coaching for development, it’s important to have a model and methodology that is proven to work based on solid evidence. Learning to use Dr John Whitmore’s GROW model will take your coaching skills to the next level. Learn how to be the best coach possible.

As a leader you know change is just part and parcel of running a business. But how do you manage the team and their response to change. There are some key elements to managing change in your team that are crucial to successfully navigating it. Learn how to successfully manage change in your organisation.

Difficult Conversations are just that – difficult. We are torn between the practicality of having the conversation and the emotional aspects that arise when we have to have this type of conversation. Learn how to use a structured method that will assist you to broach these conversations with more confidence.

Your Facilitators

Craig – People & Performance Specialist

Professionally, Craig has based his entire career on the certainty that if you really connect with people, then you can understand people and if you truly understand people you can influence behaviour change, which leads to greater employee performance. He is the Founder of Human Interactions Australia where he works with emerging leaders. Craig is passionate about understanding people to influence performance – so that people may fulfil their potential.

With over 20 years experience designing and delivering engaging and relevant training programs for many industries he has learnt how to get the best out of people. His reputation as a first class trainer and master Coach has taken him from Australia to the UK, China to Thailand, Singapore to Japan. Along the way he has made a major impact on the lives of literally thousands of people by imparting practical skills for people to improve everyday work and life.

His qualifications include:

  • Everything DiSC accredited
  • Diploma of Management
  • Graduate Diploma in Adult Education
  • Family Business Accredited Advisor
  • Certificate IV in Workplace Assessment and Training
  • Certificate IV in Business Sales
  • Diploma of Counselling (currently studying)

Personally, Craig is a keen runner & cyclist. He has completed the 6 Major World Marathons plus the Gold Coast and Melbourne Marathons. He has also cycled over 4500km’s for charity. A self-confessed golf “hacker’ and a lover of cricket he loves sport and what it takes to be the best you can be

Gretta – People & Performance Specialist

Professionally, Gretta has based her extensive experience on understanding the complex and seeking out the best solutions for individuals and organisations. Also, the belief that by tapping into your motivations and challenging the status quo, amazing things can happen to your performance, for the better.

She is a People and Performance Specialist of Human Interactions Australia where she works to develop leaders and build cohesive teams. She is passionate about coaching to lift effectiveness in emotional intelligence and communication strategies.

With over 10 years experience as a leader and in designing and delivering captivating training, Gretta has a clear understanding what it takes to create effective and engaging training that people connect to emotionally and are more likely to retain.

Her qualifications include:

  • Certificate IV in Workplace Assessment and Training

  • Change Management (Centre for Continuing Education USYD)

  • Everything DiSC accredited

  • EQ-i 2.0 accredited

  • Bachelor of Applied Science Physiotherapy (USYD)

Personally, Gretta loves music and loves to dance. She can be found at the local ‘Swing Katz’ dance hall doing Swing or Rock ‘n’ Roll dancing.